This Privacy Policy governs the manner in which ARCANIX ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "your") of https://arcanix.ai/ (the "Site"). This Privacy Policy applies to the Site and all products and services offered by ARCANIX.
Information Collection
1.1 Personal Identification Information
We may collect personal identification information from you in various ways, including when you visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available. You may be asked for your name, email address, mailing address, phone number, or other personal information. You may choose not to provide certain personal identification information, but it may prevent you from engaging in certain Site-related activities.
1.2 Non-personal Identification Information
We may collect non-personal identification information about you whenever you interact with our Site. This may include the browser name, the type of computer or device used, technical information about your means of connection, such as the operating system and the Internet service providers utilized, and other similar information.
1.3 Cookies and Tracking Technologies
Our Site may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
Information Use
We may collect and use your personal information for the following purposes:
- To improve customer service: to respond to your customer service requests and support needs more efficiently.
- To personalize user experience: to understand how our users as a group use the services and resources provided.
- To improve our Site: to use feedback to improve our products and services.
- To process payments: to provide service to your order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: to send information and updates pertaining to your order and respond to inquiries.
Information Protection
We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third-Party Websites
You may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website is subject to that website's own terms and policies.
Changes to This Privacy Policy
We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our Site. Your continued use of the Site following the posting of changes will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, please contact us at support@arcanix.ai.
This Privacy Policy was last updated on Jul 21, 2025.